How much do tickets cost?
Can I use my ticket on another night?
Yes, you can exchange your ticket by emailing email@example.com. In your email requesting an exchange, please include the email address you used to purchase the ticket and a phone number in case there is a need to call.
Can I get a refund on my ticket?
The event is a fundraiser for the Parks Alliance of Louisville and our public parks, so we do not offer refunds. We are happy to exchange your ticket so you can attend on a night that works for you, but if you can't use the ticket you purchased, your ticket price will be a donation to our public green spaces.
What are the event hours?
6PM-10PM on Sunday - Thursday
What are the dates for the show?
Friday, November 25, 2022 - Sunday, January 1, 2023.
What is the address for the entrance of the show?
The entrance to the event is 4800 New Cut Road at the intersection of New Cut and Southern Parkway.
What happens if it rains or in the event of severe weather?
The show goes on, rain or shine. In the unlikely event the show is delayed or postponed due to dangerous weather conditions, the tickets will be honored on another day.
Whom do the proceeds benefit?
Proceeds benefit the Parks Alliance of Louisville, a nonprofit with a mission to drive equitable investment in our public parks to elevate the wellbeing of the entire community.
Who produces the show?
The show is produced by Hey Bob Productions, the same creative talent behind Jack O’Lantern Spectacular.
What form of payments are accepted?
Tickets can be purchased online or at the event with a major credit card or cash.